Purpose of the Terms: These Terms and Conditions (the "Terms") govern the relationship between 50 Crowns Casino ("we," "us" or "our") and any individual who creates an account on our platform ("you" or "your"). By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Acceptance of Terms: These Terms are effective as of the date they are accepted by you, and shall apply to your use of our services from that date forward. You may not change or modify these Terms in any way without our prior written consent.
Age and Legal Restrictions: You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account on our platform. By using our services, you represent that you are at least 18 years old and meet all applicable legal requirements.
Account Registration
Eligibility: To register for an account on our platform, you must provide accurate and complete information about yourself, including your name, address, date of birth, and other required details. You must also comply with all applicable laws and regulations in your jurisdiction.
KYC and Verification Requirements: We reserve the right to request additional identification or verification documents from you at any time, and to suspend or close your account if we are unable to verify your identity or if our reasonable suspicions of fraud or other prohibited activities are confirmed.
Responsibility for Account Security: You are solely responsible for maintaining the confidentiality and security of your account login credentials and any other information used to access your account.
Deposits and Withdrawals
Accepted Payment Methods: We accept various payment methods, including but not limited to Visa, MasterCard, Skrill, Neteller, Bitcoin, Ethereum, and USDT.
Minimum and Maximum Limits: The minimum deposit amount is €10, while the maximum deposit amount may vary depending on your account status. The minimum withdrawal amount is €20, with a maximum weekly withdrawal limit of EUR 10,000 for non-VIP players (EUR 50,000 for VIP tiers higher than Bronze).
Processing Times and Fees: All deposits are processed instantly, while withdrawals typically take between 24–72 hours to process. We do not charge any fees for deposits or withdrawals.
Anti-Money Laundering Policy: We comply with all applicable anti-money laundering regulations in your jurisdiction. If we suspect any suspicious activity, we reserve the right to suspend or close your account and report the matter to the relevant authorities.
Bonuses and Promotions
How Bonuses Are Credited: Bonuses are credited to your account automatically upon meeting the specified wagering requirements for each promotion. Please refer to our bonus terms for specific details on how bonuses work.
Wagering Requirements: All bonuses have a 45x wagering requirement, which must be met within one day of receiving the bonus. Failure to meet these requirements will result in forfeiting the bonus and any associated winnings.
Expiry and Abuse Clauses: Bonuses expire after one day if not used. We reserve the right to withdraw or change bonuses at any time, including but not limited to suspending or closing accounts with suspicious betting patterns.
Gameplay and Fairness
RNG Usage: We use Random Number Generators (RNGs) to ensure fair play in all our games.
Game Malfunctions: If a game malfunctions during play, we reserve the right to cancel or void all wagers placed on that game until it is resolved.
Limits on Play and Responsible Gaming Tools: We encourage responsible gaming practices and provide various tools to help you manage your account, including deposit limits, time-outs, and self-exclusion options. Please refer to our Responsible Gaming Policy for more information.
Responsible Gambling
Self-Exclusion Options: You may request to exclude yourself from playing on our platform for a specified period or permanently by contacting our support team.
Deposit, Wager, and Session Limits: We offer various limits to help you manage your gaming activities, including deposit limits (€10), wager limits, and session time-outs.
Help and Support Links: If you are experiencing problems with gaming or need assistance with responsible gaming tools, please visit our Help Centre for additional resources and support links.
Prohibited Activities
Bonus Abuse: Engaging in bonus abuse, including but not limited to, using promotional offers in conjunction with other offers, creating multiple accounts, or attempting to exploit system errors is strictly prohibited.
Fraud, Collusion, or Manipulation: We do not tolerate any form of cheating, collusion, or manipulation on our platform. If we suspect such behavior, we reserve the right to suspend or close your account and report the matter to relevant authorities.
Use of Bots or Automated Systems: Using bots or automated systems to manipulate gameplay is strictly prohibited and may result in account closure and/or reporting to relevant authorities.
Account Suspension and Closure
Voluntary Account Closure: You may request to close your account at any time by contacting our support team.
Breach of Terms: If we suspect that you have breached these Terms, we reserve the right to suspend or close your account without prior notice.
Inactivity and Dormant Accounts: If your account remains inactive for an extended period (typically 12 months), we may classify it as dormant and apply fees accordingly.
Privacy and Data Protection
Information Collected: We collect various types of personal data to provide you with our services, including name, address, email, phone number, and payment details.
Use and Storage of Personal Data: We use your personal data for legitimate business purposes only, such as providing customer support, processing payments, and improving our services. We store your data securely in accordance with applicable laws and regulations.
GDPR Compliance (if applicable): As a global service provider, we comply with all applicable data protection regulations, including the General Data Protection Regulation (GDPR) if applicable to your jurisdiction.
Limitation of Liability
Losses: We do not accept liability for any losses resulting from system errors, software bugs, or other technical issues beyond our control.
System Errors: If a system error occurs during play, we reserve the right to void all wagers placed on that game until it is resolved.
Third-Party Links: Our platform may contain links to third-party websites or services. We are not responsible for any content or activities of these external parties.
Amendments and Updates
Right to Modify the Terms: We reserve the right to modify these Terms at any time, with or without notice, as necessary to maintain compliance with applicable laws and regulations or to update our services.
Notification of Changes: We will notify you of any changes to these Terms through email or other reasonable means. Your continued use of our platform after such notification shall constitute your acceptance of the updated Terms.
